Privacy Policy: Your Rights and Our Commitment
Privacy Policy
Effective Date: January 30th, 2025
At Mapsol, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or engage in any communications with us.
By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services, as well as to communicate with you effectively. The types of information we may collect include:
Personal Identification Information: Name, email address, phone number, billing address, etc.
Usage Data: Data regarding how you use our website and services, including IP addresses, browser types, pages visited, and referring/exit pages.
Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience and analyze website usage.
Account Information: If you create an account with us, we collect and store personal details such as username, password, and preferences.
2. How We Use Your Information
The information we collect is used for the following purposes:
Providing Services: To deliver, personalize, and enhance your experience with our products and services.
Marketing Communications: To send you promotional emails, newsletters, or offers about our services and products, unless you have opted out of such communications.
Account Management: To create and manage your account, including processing payments, responding to inquiries, and providing customer support.
Improving Website & Services: To monitor usage and improve the functionality and user experience of our website.
Legal Compliance: To comply with applicable laws and regulations.
3. Marketing Communications
We may use your contact information to send you marketing communications related to our services and promotions. You can opt out of receiving these communications at any time by:
- Clicking the “unsubscribe” link in any marketing email we send.
- Adjusting your communication preferences via your account settings.
If you opt out of marketing communications, we may still send you transactional or service-related communications regarding your account or services you’ve requested.
4. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. The retention period depends on the nature of the data, the purposes for which it was collected, and any legal obligations that may require us to retain it.
For Account Information: We retain personal information associated with your account for as long as your account is active or as needed to provide you with services.
For Transaction Data: We retain transaction data, such as billing information, for as long as necessary to process transactions, resolve disputes, and comply with legal and regulatory obligations.
For Marketing Data: We may retain marketing data, such as your preferences or consent to receive marketing communications, until you withdraw your consent or request the deletion of your data.
For Cookies and Usage Data: We retain usage data, including cookies, for the duration of the session or as outlined in our Cookie Policy.
After the retention period has expired or if you request deletion, we will securely delete or anonymize your personal data, unless retention is required for legal or legitimate business purposes.
5. Data Security
We implement reasonable security measures to protect the personal data we collect. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
6. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your data with third-party service providers who assist in our operations (e.g., payment processors, email marketing services).
Legal Compliance: We may disclose your information when required by law or in response to legal requests (e.g., court orders, government investigations).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.
7. GDPR Compliance (General Data Protection Regulation)
If you are located in the European Economic Area (EEA), you have the following rights under the GDPR:
Right to Access: You have the right to request a copy of the personal data we hold about you. We will provide this information in a readable format, free of charge, within one month of your request.
Right to Rectification: You have the right to request that we correct or update any inaccurate or incomplete personal data we hold about you.
Right to Erasure: You have the right to request that we delete your personal data under certain conditions, such as when the data is no longer necessary for the purposes it was collected, or if you withdraw consent on which the processing is based.
Right to Restrict Processing: You can request that we limit the processing of your personal data under certain circumstances, such as if you contest the accuracy of the data.
Right to Data Portability: You have the right to request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your personal data under certain circumstances, such as for direct marketing purposes.
Right to Withdraw Consent: If we process your data based on consent, you have the right to withdraw your consent at any time. This will not affect the legality of processing done before you withdrew consent.
To exercise these rights, please contact us at desk@mapsolgeo.com. We will respond within one month. If we are unable to fulfill your request, we will explain why.
8. CCPA Compliance (California Consumer Privacy Act)
If you are a resident of California, you have the following rights under the CCPA:
Right to Know: You have the right to request information about the personal data we collect, use, and share, including the categories of data, the sources of the data, the purposes for collecting it, and the third parties with whom we share it.
Right to Delete: You have the right to request the deletion of your personal data, subject to certain exceptions, such as if the data is necessary for completing a transaction, detecting security incidents, or complying with a legal obligation.
Right to Opt-Out: You have the right to opt out of the sale of your personal information. However, we do not sell your personal data to third parties.
Right to Non-Discrimination: You have the right to equal service and pricing even if you exercise your privacy rights, and we will not discriminate against you for doing so.
To submit a request, please contact us at desk@mapsolgeo.com. We will respond within 45 days of receiving your request. If we are unable to fulfill your request, we will explain why.
9. Additional Privacy Rights
In addition to GDPR and CCPA rights, users in other jurisdictions may have additional rights or protections.
Depending on your jurisdiction, additional privacy rights may apply. These rights may include:
Right to Access: Depending on where you live, you may be able to request more details about the personal data we process about you.
Right to Correction: You can correct any inaccurate personal data that we may hold about you.
Right to Limit Processing: You can restrict or stop the processing of your personal data under certain conditions.
We comply with all applicable privacy laws and regulations in the countries where we operate. If you are outside the EEA or California, please contact us if you have any concerns or questions about your privacy rights.
10. Children’s Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.
11. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to read the privacy policies of those sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. We encourage you to periodically review this policy to stay informed about how we are protecting your data.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
Email: desk@mapsolgeo.com
Address: 13081 Wedges Drive Beaumont CA – 92223
Phone: 909-801-9183